WordFlow Terms of Service
1. Who we are and what you are agreeing to
WordFlow is made by Melon Labs (ABN 31 267 542 900), a sole trader business based in New South Wales, Australia. By downloading or using WordFlow you agree to these terms. If you do not agree, please do not use the app.
2. Your licence to use the app
We grant you a personal, non-exclusive, non-transferable licence to use WordFlow on devices you own or control, for your own personal use, in line with the rules of the app store you downloaded it from. You may not copy, modify, resell, or reverse engineer the app except where the law expressly allows it.
3. Your recordings belong to you
Recordings, transcripts, and practice stats you create with WordFlow are yours. They are stored only on your device (see the privacy policy), and we claim no rights over them. You are responsible for what you record and for complying with any laws that apply to recording where you are; WordFlow only ever records your own practice sessions when you have recording turned on.
Because recordings live only on your phone, they are as permanent as your phone is. Deleting the app, or losing the device without a backup, deletes them. Back up anything you care about.
4. The speech model download
The transcription feature needs a one-time download of a speech-recognition model file. It is large (about 140 MB), so you may prefer to download it on Wi-Fi. Without it, transcription features are unavailable, but the rest of the app works normally.
5. WordFlow Pro purchases
WordFlow is free to use, with no ads. WordFlow Pro is an optional one-time purchase, not a subscription. It unlocks the Pro features described in the app at the time of purchase and stays yours on that store account, including after reinstalling or changing devices (use the app's restore purchases option).
All payments are processed by Apple or Google under their own terms. Refunds are handled by the store you bought through: Apple's "Report a Problem" page or Google Play's refund process. Nothing in this section limits your rights under the Australian Consumer Law or the consumer protection laws that apply where you live.
On a profile set up for someone under 13, the purchase flow sits behind a parental gate. A parental gate is a friction step, not proof of a parent's consent, so if you share a device with a child, keep your store account's purchase controls switched on as well.
6. Acceptable use
You agree not to misuse the app, including attempting to bypass any paid features, redistribute the app or its bundled word lists, or use the app in any unlawful way.
7. Intellectual property
The app, its design, its word lists, and its content (other than the recordings and other content you create) belong to Melon Labs. These terms do not transfer any ownership to you.
8. Disclaimers
The app is provided on an as-is basis. To the extent permitted by law, we do not promise the app will be uninterrupted or error-free. Speech transcription is automatic and will not always be accurate; the speech report is a practice aid, not a professional assessment.
9. Australian Consumer Law
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability can lawfully be limited, it is limited (at our choice) to resupplying the app or paying the cost of resupply.
10. Limitation of liability
To the extent permitted by law, Melon Labs is not liable for indirect or consequential loss arising from your use of the app, including loss of recordings or practice history stored on your device. Our total liability for any claim is limited to the amount you paid us for the app in the 12 months before the claim.
11. App store terms
Your use of the app is also subject to the terms of the store you downloaded it from. If you downloaded WordFlow from the Apple App Store: these terms are between you and Melon Labs, not Apple; Apple has no obligation to provide support for the app; and Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
12. Ending these terms
You can stop using the app at any time by deleting it. We may suspend or end your access if you seriously breach these terms. Sections that by their nature should survive (such as disclaimers and liability limits) survive termination.
13. Changes to these terms
We may update these terms from time to time, for example when we add features. The current version always lives at this page with its effective date at the top, and significant changes will be noted in the app's release notes. Continuing to use the app after a change means you accept the updated terms.
14. Governing law
These terms are governed by the laws of New South Wales, Australia, and disputes are subject to the courts there, except where the law of your country of residence gives you rights to something different.
15. Contact
Melon Labs
Email: [email protected]